Terms of Service

1. About These Terms

These Terms of Service govern your use of the Dedicated Plan Management website and our NDIS plan management services. By accessing our website or using our services, you agree to these terms.

2. Our Services

Dedicated Plan Management provides NDIS plan management services to participants across Australia. Our services include:

• Processing and paying provider invoices
• Monitoring and reporting on NDIS plan budgets
• Lodging NDIS claims on your behalf
• Providing regular financial statements and updates
• Supporting you in choosing service providers

3. NDIS Plan Management Agreement

When you sign up for our plan management services, you will enter into a separate NDIS Service Agreement that sets out the specific terms and conditions of our service. This agreement complies with NDIS requirements and outlines both parties' rights and responsibilities.

4. Your Responsibilities

As a participant, you agree to:

• Provide accurate and up-to-date personal and NDIS plan information
• Notify us of any changes to your NDIS plan or circumstances
• Ensure services claimed are within your plan's scope and budget
• Communicate any concerns or issues promptly

5. No Cost to You

Our plan management services are fully funded by the NDIS. There are no out-of-pocket costs to participants for our plan management services. Our fees are paid from the Improved Life Choices budget category within your NDIS plan.

6. Website Use

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorised access to any systems or networks
• Transmit harmful code or interfere with the website's operation
• Reproduce, distribute, or modify website content without permission

7. Intellectual Property

All content on this website, including text, images, logos, and design elements, is owned by Dedicated Plan Management or its licensors and is protected by Australian copyright and intellectual property laws.

8. Limitation of Liability

While we strive for accuracy, we do not guarantee that information on our website is complete, current, or error-free. Our website content is for general informational purposes and does not constitute professional advice. To the maximum extent permitted by law, we are not liable for any loss or damage arising from your use of this website.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites and recommend you review their terms and policies independently.

10. Ending Our Services

You may stop using our plan management services at any time. We ask for reasonable notice so we can complete any outstanding tasks and ensure a smooth transition. Similarly, we may end our services with reasonable notice if required.

11. Changes to These Terms

We may update these Terms of Service from time to time. The current version will always be available on our website. Continued use of our website or services constitutes acceptance of any changes.

12. Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.

13. Contact Us

If you have any questions about these Terms of Service, please contact us: