How NDIS Plan Management Works
Making plan management simple and stress-free in 4 easy steps
Get in Touch
Call us on 1300 010 170, fill out our online form, or email hello@mydpm.com.au. We will have a friendly chat about your needs and answer any questions.
We Handle the Setup
We complete all paperwork and update the NDIS portal. If needed, we will initiate a three-way call with the NDIS to get everything sorted quickly.
We Manage Your Plan
We process invoices within 24-48 hours, lodge claims, track your budget, and send you regular updates. You choose your providers, we handle the rest.
Ongoing Support
Your dedicated account manager stays with you throughout your plan. We help with plan reviews, answer questions, and make sure you get the most from your funding.
Who Can Use Plan Management?
Anyone with plan management included in their NDIS plan can use our services.
If you don't have it yet, you can request it at your next plan review.
DPM can help guide you through the process and provide support every step of the way.
Switching Plan Managers
You can switch plan managers at any time - no need to wait for a plan review.
We handle the entire transition for you - it's simple and hassle-free.
The process is quick and seamless - we manage everything behind the scenes.
Contact Us
Get in touch and let us know you'd like to switch to DPM.
We Notify Your Provider
We handle all communication with your current plan manager.
We Take Over
Once approved, we start managing your plan immediately.
Frequently Asked Questions
Is there a cost for plan management?
No, plan management is fully funded by the NDIS. There is no cost to you - the NDIS covers our fees as part of your plan budget under the Improved Life Choices capacity building category.
Can I use any service provider?
Yes, with plan management you can use both registered and unregistered NDIS service providers. This gives you much more choice and flexibility in selecting the supports that work best for you.
How long does switching plan managers take?
The switching process usually takes just a few business days. Once you contact us, we handle all the paperwork and communication with the NDIS and your current provider. You can start enjoying better service very quickly.
Ready to Get Started?
Join hundreds of NDIS participants who trust DPM to manage their plans with care and expertise.